Shipping policy

Every Byk Beauty order is packed with care from our home base in Cyprus. Here's everything you need to know about how your order reaches you.

Order Processing

Orders are processed and dispatched within 1–2 business days. Orders placed on weekends or public holidays are processed on the next business day. Once your order ships, you'll receive a confirmation email with tracking details.

Free Shipping

Enjoy free shipping on all orders over €40 — on every delivery method, in both Cyprus and Greece.

Shipping to Cyprus

BOX NOW Locker Delivery — Free Collect your order from any BOX NOW locker, available 24/7. You'll receive an SMS and email with a PIN code once your parcel arrives. Estimated delivery: 1–2 business days after dispatch. Parcels remain in the locker for collection for 48 hours (extendable via the BOX NOW app).

GAP Vassilopoulos Store Pickup — Free Collect your order from your nearest GAP Vassilopoulos store. You'll be notified as soon as your parcel is ready for pickup. Estimated delivery: 1–2 business days after dispatch.

GAP Vassilopoulos Door Delivery — €2.00 Delivered directly to your address. Estimated delivery: 1–2 business days after dispatch. Free on orders over €40.

Shipping to Greece

BOX NOW Locker Delivery — €2.00 Your order is delivered to the BOX NOW locker of your choice, available 24/7 across Greece. You'll receive an SMS and email with a PIN code once your parcel is ready for collection. Estimated delivery: 2–4 business days after dispatch. Free on orders over €40.

Tracking Your Order

Every order ships with tracking. As soon as your parcel is on its way, you'll receive a tracking link by email so you can follow it at every step.

Delays

We do everything we can to get your order to you on time. Occasionally, deliveries may be delayed due to circumstances beyond our control, such as carrier delays, public holidays, or adverse weather. If your order hasn't arrived within the estimated timeframe, reach out to us at [hello@bykbeauty.com] and we'll look into it right away.

Incorrect Address & Uncollected Parcels

Please double-check your delivery details at checkout. If an incorrect address is provided or a parcel isn't collected within the pickup window, the parcel will be returned to us. We'll contact you to arrange redelivery; additional shipping fees may apply.

Questions?

We're here for you. Reach us anytime at [hello@bykbeauty.com] and we'll get back to you within 1–2 business days.